Frequently Asked Questions about Raro Pass
We understand that Raro Pass can be a new thing for you. That's why we wanted to break down how it works and more.
Let's Start with the basics: What exactly is Raro Pass?
Raro Pass is a digital pass that lives on your phone. It's your gateway to discounts all around Rarotonga (and coming soon, Aitutaki). Purchase Raro Pass for one low price (one pass per person).
After you purchase Raro Pass, you'll install it into your digital wallet.
From there, all you have to do is show your pass on your phone to any of our approved vendors to receive a discount at their place of business.
Give it a try for 2 days free! After that, you can decide if you want to purchase a week or longer pass.
So how much can I save with this pass?
Within a week, you can easily save $50-$100, if not more. From massages, to dining, to fishing charters, the savings really do start to add up.
How does Raro Pass work?
After purchasing Raro Pass, simply download it to your phone's digital wallet (Google or Apple). After that, simply show Raro Pass to the participating business. It's that easy. If you don't have the Wallet installed, you can download either one, for iPhone or Android, below.
Should I buy Raro Pass in advance of my holiday to Rarotonga?
Raro Pass is active from the day you purchase it, so we highly recommend that you purchase Raro Pass the day you land.
Plus if you are staying at one of our partner resorts or private accommodations, you'll receive a discount code for 25% off Raro Pass after you check in.
I'm staying at a partner resort or private accommodation, where's the discount code?
Check with your host or manager of the property if you can't find the discount in your hotel compendium or in your private accommodation.
But can I still make bookings in advance of having the Pass?
Yes! Just let the company you are booking with know that you'll show up with Raro Pass on your phone. Also most businesses have our QR code located onsite where you can quickly scan & purchase it immediately if you forget to get it prior (the Chantal Concierge Discount Card stickers still work, we promise!).
We make it easy to get Raro Pass.
7 Days, 14 Days, 30 days, or 3 months
Staying for only a short period of time or living in Raro? We've got the card for you. Staying a bit longer or live on Raro? We've got that covered. We wanted the card to be accessible for everyone in Rarotonga.
Do you offer refunds?
Please note that there are no refunds for Raro Pass. By downloading, you acknowledge that you are able to download Raro Pass to your mobile device successfully. We unfortunately can't provide technical support to your personal device.